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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Mike Huff

Mike Huff

November 19, 2024

5  out of  5
rating by Mike Huff
"I was in the need for multiple insurances and I had the pleasure of working with Alexis Williams, she answered every question I had with profession and made my experience painless and with ease! Thank you again Alexis!!"
We responded:
"Thank you for sharing your experience, Mike! We’re so glad Alexis was able to assist you with professionalism and make the process smooth and easy. Providing exceptional service is always our goal, and we’re thrilled to hear she exceeded your expectations. Please don’t hesitate to reach out if you need anything in the future. - Cynthia"
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Deb Theberge

October 14, 2024

5  out of  5
rating by Deb Theberge
"WOW, I've never had such wonderful service with our insurance carrier. When we moved from NH to VA last month, we were unsure how our new local rep would meet our homeowners and auto policy needs. But we definitely needn't have worried! They answered our calls promptly and were courteous and knowledgeable every time. When there were outstanding tasks to do when we were ready, they kept in touch with me periodically until it the time was right to take care of them. We are thrilled to be customers of State Farm."
We responded:
"Hi Deb, thank you for your five-star review! We are thrilled to hear your move from New Hampshire to Virginia went smoothly and that our team could meet your homeowners and auto coverage needs. Our team aims to provide prompt and courteous service, and we are glad we could be there for you each step of the way. We appreciate your support. - Cynthia"
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Tom Healey

October 4, 2024

5  out of  5
rating by Tom Healey
"My experience with State Farm over the years has been they are an awesome organization to deal with when it comes to claims and general questions about insurance and things like that. The office and Ruckersville has been extremely attentive over the past down seven years that I’ve been dealing with them. I’d recommend them highly."
We responded:
"Thank you Tom for your continued business!!! We appreciate you. "
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joe martin

August 21, 2024

5  out of  5
rating by joe martin
"Always helpful and only a call away."
We responded:
"Thank you Joe. We appreciate your business. "
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Christine McKinney

August 8, 2024

5  out of  5
rating by Christine McKinney
"The office is very friendly, warm, patient, available on the phone, and willing and able to work with my situation to get me the best coverage and the best rates. I like working with this office very much and highly recommend them!"
We responded:
"Thank you for your 5 star review and your kind remarks. We are here if you need us. "
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Keith F

July 25, 2024

5  out of  5
rating by Keith F
"Cynthia has been my insurance agent (home and car) for more years than I can remember. Always answers my questions and my requests for help promptly, it’s because of this I’ve never thought about changing."
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Diane VanWambeck

July 23, 2024

5  out of  5
rating by Diane VanWambeck
"Great team to work with! Competitive pricing. Thank You❣️ Love in Christ, Diane V"
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Melanie Brace

July 18, 2024

5  out of  5
rating by Melanie Brace
"The best of the best. Very helpful with all my needs."
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Jennifer Miller

June 26, 2024

5  out of  5
rating by Jennifer Miller
"I've been with this company for several years and it's been absolutely wonderful"
We responded:
"Thank you Jennifer. We enjoy working with you. "
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jordan shortridge

June 26, 2024

5  out of  5
rating by jordan shortridge
"I had a great experience with State Farm in Ruckersville. Alexis Wayland was very polite, responded quickly, and answered all of my questions in detail. I couldn’t have asked for a better experience!"
We responded:
"Thank you Jordan for your review. Alexis has been an awesome addition to our State Farm family. We appreciate your business!"
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Stephen

June 5, 2024

5  out of  5
rating by Stephen
"This office is great! They are always on top of things and resolve issues in a timely manner. Also willing to work with customers to get the job done right. Highly recommended!"
We responded:
"Thank you Stephen. We love happy customers!"
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Deacon Tom Healey

June 5, 2024

5  out of  5
rating by Deacon Tom Healey
"State Farm is never the cheapest, but the service is completely awesome!"
We responded:
"Thank you for your business! We appreciate you!"
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Eric Heins

May 31, 2024

5  out of  5
rating by Eric Heins
"Great to work with, and very quick to respond."
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Judy Morris

May 30, 2024

5  out of  5
rating by Judy Morris
"I have only recently changed my agent to Cynthia's office I have had nothing but excellent service from day one . I have been by the office several times in past month first rate service from the time I walked into the office all custermer service agents are on top of there game and ready to help out. Thank you all."
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Bob Johnson

May 30, 2024

5  out of  5
rating by Bob Johnson
"Outstanding service, always quick to respond, very professional and kind! I highly recommend"
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Jeff Dwyer

May 1, 2024

5  out of  5
rating by Jeff Dwyer
"I had a minor car accident with my brand new car. This agency representing State Farm did a great job in getting my car repaired. From the towing , to a loaner car the service and constant check in with me to see how everything was going could not have been better. BRAVO!!!"
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Heather Nicole

April 29, 2024

5  out of  5
rating by Heather Nicole
"Even through all of life's changes- the agents at Cynthia's office have been nothing but wonderful, between keeping track of my current situation, my indecisiveness, and how to help me in the coming future!"
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Crystal Lamonds

April 25, 2024

5  out of  5
rating by Crystal Lamonds
"Great Customer Service & Fast Responses. Have been with SF for almost 2 decades and never been disappointed."
We responded:
"Thank you Crystal for your business and your loyalty to our agency. We enjoy working with you and look forward to many more decades! :-)"
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Lauren Morris

April 25, 2024

5  out of  5
rating by Lauren Morris
"So helpful and prompt! Can not recommend enough!"
We responded:
"Thank you Lauren for your 5 star review and recommendation. We appreciate you!!"
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Michele Barbour

April 3, 2024

5  out of  5
rating by Michele Barbour
"Cynthia, Logan and the entire office are super helpful! Highly recommend! Deborah Brown was awesome as well. She called me three times to make sure everything was going well! Great office!!!"
We responded:
"Thank you Michele. We enjoy working with you and your family!!"
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Rob G

March 21, 2024

5  out of  5
rating by Rob G
"I was very pleased with the service I received from this team. They provided clear information about the process and answered all of my questions. Would highly recommend!"
We responded:
"Thank you Rob! We appreciate your business. "
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Dhruv Mehrotra

March 11, 2024

5  out of  5
rating by Dhruv Mehrotra
"Very available for help!"
We responded:
"Thank you for your review. We appreciate your business!"
Profile photo of Esther Hurt

Esther Hurt

March 8, 2024

5  out of  5
rating by Esther Hurt
"Logan with State Farm was so helpful to work with and did a great job updating our condo policy. Cynthia and her team are alway a pleasure to work with."
We responded:
"Thank you for taking the time to leave us a positive review on Google! We appreciate your kind words about Logan and how helpful he was in updating your condo policy. We're glad that Logan and our team at State Farm were able to provide you with a great experience. We also appreciate your mention of Cynthia and her team, as we strive to provide excellent service to all our valued clients. We're thrilled to hear that working with Cynthia and her team has been a pleasure for you. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We're always here to help! Thank you again for your feedback and choosing State Farm."
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Hannah Mowery

March 1, 2024

5  out of  5
rating by Hannah Mowery
"I chose this insurance company and agent after over paying for auto insurance for sometime. The process was easy and pleasant! Alexis is nothing short of amazing, she is responsive and always happy to help with anything that I’ve needed. I recommend Cynthia Shifflet at State Farm to anyone looking to make a switch in insurance needs. Give them a call, you will not regret it!"
We responded:
"Thank you for sharing your positive experience with Cynthia Shifflet at State Farm! We're thrilled to hear that you had a smooth and pleasant process in switching your auto insurance. Alexis appreciates your kind words. We appreciate your recommendation and encourage others to give Cynthia Shifflet a call for their insurance needs. Thank you for choosing State Farm!!"
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Josh Bannon

February 27, 2024

5  out of  5
rating by Josh Bannon
"Fantastic to work with. I’ve been with Ms Shifflett’s State Farm office for several years. They handle my life insurance and auto insurance and my homeowners insurance. I would recommend her and her team to all of my friends and family. Well done. Keep up the good work!"
We responded:
"Thank you for taking the time to share your positive experience with Ms. Shifflett's State Farm office! We appreciate your recommendation to friends and family and are delighted that you're satisfied with the service provided by our team. We will definitely keep up the good work! If you ever need any assistance or have any questions, please don't hesitate to reach out. Thank you again for your review and for choosing State Farm!!"