
State Farm® Insurance Agent Cynthia Shifflett
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Brian Biro
August 4, 2025
"Cynthia, Alexis, and the whole team at Ruckersville State Farm are as good as it gets! They truly care about their clients and love to serve. Every interaction with them has been positive and warm. I recommend them with incredible gratitude and complete satisfaction! They are the BEST!"
Laci Click
August 1, 2025
"Cynthia was really helpful! and she was SO nice! and answered all of my questions!"
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Sherri R Lawson
July 31, 2025
"Alexis with State Farm Insurance was very helpful & answered all questions & SAVED me $$$. This was very considerate of her."
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Hannah Payne
July 30, 2025
"Great service and very helpful staff! They made everything easy and stress-free. Highly recommend!"
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Daniel Rose
July 24, 2025
"I've been with Cynthia and Ruckersville State Farm for a long time now, and they've always been really helpful anytime I needed to change or get new policies. Highly recommend!"
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Monica McLoughlin
July 24, 2025
"This office is so awesome to work with. They make you feel like family. We recently moved from another state and they made the process of choosing coverage a smooth transition. Cynthia was so helpful and informed navigating us through our healthcare insurance and choosing what would work for us and Logan was a blessing in guiding us with our homeowners and car insurance. I would highly recommend this team to anyone in a heartbeat and we are very pleased to be working with them."
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Larry Bowers
July 24, 2025
"A really fine office to deal with. We’re new to the area, having moved from West Virginia. Alexis, and all staff, made our switch to this agency seamless. Very knowledgeable, easy to work with, and good follow up. Alexis’s timely call prevented us from having a useless trip to the DMV. Good people, and we’re really glad to be connected to this agency. We’ve been with State Farm for 42 years and not all agencies are the same. These folks are outstanding."
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Mike Vosper
July 22, 2025
"Great customer service. Very polite and informative. Thank you Cynthia Shifflett for a wonderful auto insurance purchase experience."
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Sheryl Allen
July 14, 2025
"We have had good experience with State Farm for the last few years. Logan has been super great to work with she’s quick at replying and friendly on the phone or text. Thanks guys.:)"
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Kramer Jensen
July 14, 2025
"Coming from someone who has autism, anxiety, and adhd, this was a very easy process. I am moving and needed renter’s insurance for my new place. I had spoke with Alexis over the phone and she was wonderful. She had a very calming voice and definitely was straight to the point and even helped me out with some deciding factors. There was absolutely no pressure and she was more than willing to help as well as answer questions I may have had. 10/10, easy, and very accommodating."
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
James Foster
July 14, 2025
"Alexis was amazing! She made getting renter’s insurance so quick and painless, the whole thing took like 15 minutes. Super kind, super helpful, and explained everything in a way that actually made sense. Honestly just a really great experience overall. 10/10 would recommend!"
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Travis Gibson
July 12, 2025
"Alexis was kind, polite, informative, and knowledgeably answered all of my questions. She got me a much cheaper rate and was able to save me over $60 a month from my previous insurance agency. Would definitely recommend her if you want to save some money and understand your policy better!"
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Brian Reiner
July 8, 2025
"The team is amazing and right to the point. They are looking for your best interest and trust."
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
LeeAnn Gardner
July 7, 2025
"Alexis was super helpful and extremely efficient! Alexis was great to work with through this process. She was prompt and timely, setting up my business policy quickly."
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Andrea Sisson
July 3, 2025
"Cynthia is very helpful, attentive and did everything to secure the best policy for me in a timely manner."
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Amber Wilkins
July 2, 2025
"Outstanding customer service! I had a short window to switch companies and polices and they made sure I was taken care of! It was a seamless and easy process! Excited to be part of the family now!"
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Breanna Murphy
June 26, 2025
"Alexis was extremely helpful and prompt with her responses. We loved working with Alexis and having her set up our first renters insurance policy!"
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Ed Melone
June 25, 2025
"Alexis was amazing. We moved here from Florida and Alexis handled everything perfectly. She was very professional and answered every question on our vehicles and home. I would definitely recommend this agency to everyone needing insurance."
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Terry Zeytoonian
June 24, 2025
"Always a pleasure to work with Alexis at Cynthia Shifflett’s State Farm office in Ruckersville. I’m in the process of moving permanently to VA and she made it so easy to change my car insurance and get all the needed documentation, very professional, responded to my phone call immediately, and provided quick, reliable coverage. Thanks!"
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Shannon Estes
June 13, 2025
"Logan May assisted me. She was knowledgeable about everystep of the process I dealing with at the time. She did it with a friendly fun charm. 5 stars thank you!"
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Marcos Carino
June 9, 2025
"Moving here from out of state, crystal and Christy made my transition flawless. They answered all my questions and got me exactly what I needed in a timely manner. 10/10 recommend!"
Jacquelyn Houchens
June 6, 2025
"Everyone here is amazing! If you have any issues they will help you through everything. I have been with them for almost 10 years & I have no complaints."
Nora Hartung
May 30, 2025
"Alexis was easy to work with, friendly, and saved me $150/mo for similar coverage for my home and auto. It was also nice to know she lives locally!"
Christopher Proctor
May 22, 2025
"Alexis helped me get a great deal on my car insurance! She was very helpful and the process was very easy and fast!"
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Torele
May 1, 2025
"I am so extremely pleased with the rate that I got with the service that I was provided. Alexis was absolutely amazing. I am definitely going to recommend StateFarm to family and friends for sure."
"Hi Torele, thank you so much for your kind words! We’re thrilled to hear you’re pleased with the service and the rate you received. Alexis truly goes above and beyond to make sure each customer feels valued, and we’re so glad you had a positive experience. We appreciate you recommending us to your family and friends! - Cynthia"