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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Trent Lee

July 14, 2026

5  out of  5
rating by Trent Lee
"Alexis was very helpful setting up my fiancé and I car insurance and even added a life insurance policy for a great deal! She got everything done within less than 30 minutes and with everything we got it was a good deal"
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Christian Rogers

July 13, 2026

5  out of  5
rating by Christian Rogers
"I spoke with an Alexis and she was super helpful In getting me set up with my account and fixing all problems I had. Very friendly and super fast people!!"
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Chris Dilbeck

July 7, 2026

5  out of  5
rating by Chris Dilbeck
"Saved money and they've communicated well everytime I have a question."
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Mehgster aka Bones

June 18, 2026

5  out of  5
rating by Mehgster aka Bones
"I was really nervous a few years ago when I first went through the entire process of buying a car, getting it insured, tagged and titled. The Cynthia shifflett state farm office in ruckersville va, I have to give it to these ladies, they made this process as easy on me as possible, if you want insurance that meets your needs, your budget, and help on hand 24-7 I can't recommend these ladies enough, I didn't think insurance could be painless, and I couldn't be more grateful for the kind smiling faces I get greeted with consistently when I need to visit my local state farm home office."
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Bekah Sjordal

June 17, 2026

5  out of  5
rating by Bekah Sjordal
"Alexis helped me get my car insurance up and running in less than an hour. It was super easy to work with and the options they have were plentiful."
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Andrew Bergwall

June 11, 2026

5  out of  5
rating by Andrew Bergwall
"Very reasonable pricing and very fast to respond and answer questions! The two most important things I look for!"
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Nikki

June 9, 2026

5  out of  5
rating by Nikki
"Very knowledgeable. Answered all questions. Very polite & helpful."
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Summer Marie

May 30, 2026

5  out of  5
rating by Summer Marie
"Easy awesome friendly and listened. Best prices ever!!!!"
We responded:
"Thank you for taking the time to leave a review. We're thrilled to see this awesome rating for our Ruckersville State Farm office! We appreciate your support.

Cynthia Shifflett - State Farm Insurance Agent"
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Sue Hatch

May 28, 2026

5  out of  5
rating by Sue Hatch
"The staff is always pleasant, professional and knowledgeable. We have home, multi auto and supplemental insurance coverage. The office keeps us informed of changes and recommended options which saved us money. Always a good thing."
We responded:
"Thank you very much! Your feedback is a great reminder of why we love what we do. It's always a pleasure helping with your insurance.

Cynthia Shifflett - State Farm Insurance Agent"
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Melissa Harmon

May 26, 2026

5  out of  5
rating by Melissa Harmon
"Thank you to the Ruckersille State Farm Office! You guys are amazing and I appreciate the support and kindness you demonstrated during my recent tow ticket issue! State Farm is there!! Really there!!"
We responded:
"We’re thrilled to have exceeded your expectations! Thank you for sharing your experience and trusting us with your insurance. We're proud to have you as a State Farm customer!

Cynthia Shifflett - State Farm Insurance Agent"
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Jessica Coe

April 30, 2026

5  out of  5
rating by Jessica Coe
"They have been so easy to work with! We have a business policy and it was really easy to set up -- and later when we had to make a policy change it was also seamless (shoutout Alexis for her always prompt responses!).

We had inquired for insurance other places and gotten the run-around due to the nature of our business (just secondhand and antiques! nothing nefarious but those guys acted like it was!). Here, the team had worked with other similar businesses and were happy to help. Would definitely recommend."
We responded:
"Thank you for the review! We’re happy we exceeded your expectations. Our team is always here to help with your insurance needs.

Cynthia Shifflett - State Farm Insurance Agent"
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J Boone

April 13, 2026

5  out of  5
rating by J Boone
"These people are wonderful. Whenever I need to call the person on the other end always either has the answer or calls me right back with one. No claims but am sure it would be fast. Highly recommend them."
We responded:
"We appreciate you taking the time to share such a thoughtful review. We are proud to have you as part of our State Farm community! Cynthia Shifflett - State Farm Insurance Agent"
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Tiffany Dixon

April 2, 2026

5  out of  5
rating by Tiffany Dixon
"Alexis was so wonderful in helping me with my policy!!! Thank you!!!"
We responded:
"Tiffany, your review means the world to us. Thank you for recognizing our efforts! We love serving customers like you here in Ruckersville.

Cynthia Shifflett - State Farm Insurance Agent"
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Chelsea Eva

April 2, 2026

5  out of  5
rating by Chelsea Eva
"Moved to VA and put in a request to be contacted. Logan reached out and talked to me. Made sure I had what I wanted and kept me updated on the changes, the costs, also let me know if something popped up that would cause my policy to be more money. I am thankful that I had someone like Logan. She is kind and very helpful although knowledgeable at the same time. I do recommend reaching out to this branch if you are in the market. Logan saved me some money from what I was previously paying and I think that’s a win in my book."
We responded:
"Thanks for the 5-star shout-out, Chelsea! We’re so glad you found value in working with us. We look forward to continuing to serve you here in Ruckersville.

Cynthia Shifflett - State Farm Insurance Agent"
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Karen Elliott

April 1, 2026

5  out of  5
rating by Karen Elliott
"This group of people at Ruckersville are awesome with all my needs from car crashes to homeowners insurance. They make sure I am taken care of for all my needs."
We responded:
"We’re thrilled to have exceeded your expectations, Karen! Thank you for sharing your experience. We love having you as part of the State Farm family!

Cynthia Shifflett - State Farm Insurance Agent"
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Chris Shifflett

March 25, 2026

5  out of  5
rating by Chris Shifflett
"Very professional and easy to deal with.."
We responded:
"Chris, your review means the world to us. Thank you for recognizing our efforts! We love serving customers like you here in Ruckersville.

Cynthia Shifflett - State Farm Insurance Agent"
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Sharon deane

March 25, 2026

5  out of  5
rating by Sharon deane
"I transferred my home, auto & personal liability policies to Cynthia. She & her staff have been so helpful reviewing my policies & suggesting changes that suit my needs & save me money. She & her staff are very professional."
We responded:
"Thank you, Sharon, for being a valued part of the State Farm family. We love serving customers like you!

Cynthia Shifflett - State Farm Insurance Agent"
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Bob Young

March 10, 2026

5  out of  5
rating by Bob Young
"The personal attention to my insurance needs is superb. I wish every business modeled their approach to service like this agency. Alexis is wonderful to work with!"
We responded:
"Thank you for your 5 star review. It means a lot to us. Our goal is to always exceed your expectations. We appreciate you choosing our agency!"
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Joe Helton

March 3, 2026

5  out of  5
rating by Joe Helton
"Alexis was so helpful and so nice and respectful. I highly recommend for insurance purposes."
We responded:
"Joe, your review means the world to us. Thank you for recognizing our efforts!

Cynthia Shifflett - State Farm Insurance Agent"
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Cody Wood

February 27, 2026

5  out of  5
rating by Cody Wood
"Great, and easy to work with. Managed to get me all set up in a short amount of time with no issues"
We responded:
"We’re thrilled to have exceeded your expectations, Cody! Thank you for sharing your experience.

Cynthia Shifflett - State Farm Insurance Agent"
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Eileen Woods-Caballero

February 16, 2026

5  out of  5
rating by Eileen Woods-Caballero
"My agent is Alexis Wayland and she has been amazing right from the beginning. Recently moved here from AZ. She provided me with great information about the area and worked with me on the quotes for both my home and vehicles. She was very punctual on a follow up I needed regarding one of my vehicles. Great service with a smile."
We responded:
"Thank you, Eileen! We’re honored to serve the Ruckersville community and so appreciative of your 5-star rating.

Cynthia Shifflett - State Farm Insurance Agent"
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Jan Roberts

February 10, 2026

5  out of  5
rating by Jan Roberts
"Amazing to work with. Walked me through all the steps to switch insurance companies. Best rates hands down."
We responded:
"Jan, thank you for continuing to trust us. It’s our pleasure to help protect what matters most to you.

Cynthia Shifflett - State Farm Insurance Agent"
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kristina brown

February 6, 2026

5  out of  5
rating by kristina brown
"So amazing working with this business! Prices are amazing too."
We responded:
"kristina, thank you for continuing to trust us. It’s our pleasure to help protect what matters most to you. – Cynthia Shifflett - State Farm Insurance Agent"
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Tracy Castle

February 4, 2026

5  out of  5
rating by Tracy Castle
"Have been a customer with Srate Farm and this office since we mo ed to Virginia in 2017. The office staff is amazing and always quick to find answers to questions. I highly recommend this office for all your insurance needs."
We responded:
"You rock,Tracy! We appreciate your support and your positive review. – Cynthia Shifflett - State Farm Insurance Agent"
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New monarchy for the win

January 29, 2026

5  out of  5
rating by New monarchy for the win
"I have spent the last six months looking for a vehicle that fit my needs throughout that entire time I worked with Alexis and she provided me with quotes and the best deal I was able to find on full coverage insurance by far. It was wonderful working with her, and I will be working with her and only her in the future."
We responded:
"Thanks for the 5 stars,, and for being part of our Ruckersville community! – Cynthia Shifflett - State Farm Insurance Agent"